Here in Operations, our meticulous planning and real-time management ensure that every train ride is not only consistent but also delivers a high-quality experience for our passengers. We know that every detail counts, and we take pride in keeping our services running like clockwork.

Our dedication to safety and compliance is what keeps Merseyrail shining as a trusted and dependable transport provider. And through prioritising these values and commitment, you will support in contributing to our reputation as a dependable transport provider in the Liverpool city region. We work diligently behind the scenes, knowing that a safe journey is the foundation of customer satisfaction.

In a nutshell, the Operations Department is the heartbeat of Merseyrail - driving our mission to offer reliable, safe, and efficient rail services to the vibrant Liverpool city region.