%20(1).png){kind=small}
%20(1).png){kind=small}
Development of Our Network
The original formation of the Mersey Railway dates to 1886 and was the world's second underground passenger railway. Merseyrail was established in 1977 after electrification and regional expansion.
The original service on the Merseyrail lines was provided by Class 502 and 503 trains, and in 1978 the Class 507 and Class 508 trains were introduced as a new fleet.
Over the years key new stations, like Liverpool South Parkway (2006) and Maghull North (2018), have been built, alongside enhanced ticketing systems (2009) and ongoing refurbishments throughout the network.
In 2023, advanced Class 777 trains, with sliding step technology and some using onboard batteries to enable use on unpowered track, were launched.
With commitment to continued modernisation in mind, future network development includes a new station in the Baltic Triangle, expansion across the Northwest and into Wales, and a tap-and-go ticketing system.
Equality, Diversity & Inclusion
We recognise the importance of not only being representative of the communities that we serve, but also ensuring that our staff feel they are able to bring their #bestselftowork.
We believe that all staff: have the right to equality of opportunity; should be treated with respect; recognise the value of and embrace difference; should be supported to achieve their full potential as well as foster an inclusive and collaborative working environment.
Recognition & Reward
We believe that our employees are crucial in the on-going success of the business, and employees who perform exceptionally, and exceed the business values and behaviours, deserve recognition and reward.
Each year Merseyrail hold an annual awards evening “The Merseyrail Achievement Awards” where employees are recognised for their contribution towards the business.
Serving the City Region
Merseyrail is the heartbeat of our communities, delivering significant engagement and connecting our customers with education, employment, and delivering valuable community projects.
As one of the most engaged rail operators in the UK, we aim to build on this legacy by delivering a bigger, bolder customer and community programme which helps to contribute to a fairer and more vibrant Liverpool City Region.
Transformation & Development
We are committed to modernising our infrastructure and services to meet the evolving needs of our community. By embracing innovation and collaboration, we are driving transformative change within the railway industry.
Our dedicated team focuses on delivering projects that enhance efficiency, safety, and passenger satisfaction while ensuring the long-term sustainability of our railway network.
Our Departments
From driving our state-of-the-art trains, to designing the marketing material to showcase them,
Merseyrail is made up of a range of departments - all fundamental to running of our network.
Merseyrail is made up of a range of departments - all fundamental to running of our network.
Interested in joining an award winning rail network undergoing exciting transformative change?
Explore what part various departments play within the business, and see if there’s a role for you…
Asset Management
Asset Management
Control Centre
Control Centre
Customer Strategy
Customer Strategy
Depots / Drivers
Depots / Drivers
Executive
Executive
Finance
Finance
HR
HR
IT
IT
Legal
Legal
Loss Prevention
Loss Prevention
Marketing
Marketing
Operations
Operations
Procurement
Procurement
Projects
Projects
Revenue Protection
Revenue Protection
Safety
Safety
Stations
Stations
Stations Compliance
Stations Compliance
Station Management
Station Management
Ticketing and Retail
Ticketing and Retail
Train Managers
Train Managers
Train Presentation
Train Presentation
Traincrew Supervisor
Traincrew SupervisorOur Values and Behaviours
GENUINE
You’ll deliver this by…
Maintaining commitment to your role and to Merseyrail.
Being open with everyone and ensuring our values are visible and transparent in all you do.
PROFESSIONAL
You’ll deliver this by…
Working to clear goals, defining and delivering short and long term aims and objectives for the business.
Having a drive to get the job done on time, to cost and to the agreed standard; being open and receptive to the feedback to make things better and to improve the business.
PROACTIVE
You’ll deliver this by…
Showing the ability to think long term, showing motivation to strive towards achieving challenging goals and high standards; making continual improvements in the way things are done and having the confidence to make things happen.
INCLUSIVE
You’ll deliver this by…
Establishing effective relationships through understanding and being open to different approaches, backgrounds, values, beliefs and organisations; always understanding how difference contributes to the success of the business.
Our Key Areas
This is… Rail House
Located next door to Lime Street station, Rail House, located on Lord Nelson Street, is just a few minutes from the centre of Liverpool. Here you will find our Safety, Finance, Procurement, HR, Marketing, IT, Asset Management, Customer Services and Operations teams - all of which support our frontline colleagues in helping Merseyrail keep on track every day.
We also house our occupational health provider and onsite physio who help our employees with any medical requirements.
Also within the building are fellow train operators TPE and Avanti, backed up by the presence of the British Transport Police to keep us all safe!
These are… our stations
The network consists of 69 stations across two main lines: the Northern Line and the Wirral Line.
The Northern Line runs predominantly north-south, connecting suburbs with central Liverpool. To connect to the Wirral Line, the trains pass under the Mersey via tunnels and has three main branches.
There are plans in motion for future expansion and improvements, including extending services to new areas across the North West and into Wales, increasing train frequency, and upgrading existing stations for more developed accessibility and passenger comfort.
These are… our trains
The Merseyrail Class 777 trains represent a significant upgrade for the Liverpool City Region’s rail network. Manufactured by Stadler Rail, the 53 strong fleet consist of state-of-the-art electric and battery powered units.
Key features include step-free access with intelligent sliding steps, enhancing accessibility for passengers with wheelchairs or prams. The trains are publicly owned, reflecting a £500 million investment in modernising the network. With a focus on passenger comfort and efficiency, the Class 777 trains are set to transform travel across Merseyside, offering a more reliable and inclusive service.
Benefits
Our people are at the heart of our success, and we rely heavily on each and every employee to deliver the best possible experience for our customers. That’s why we believe in rewarding success, and you will see below that we offer an extensive and competitive range of benefits to all employees joining our company.
Free staff travel on our network
Enjoy free travel all Transport UK train operators, and Northern Rail.
Health shield membership
Receive the perks of discounted health and holistic care appointments
Hapi benefits portal
Treat yourself with shopping, lifestyle & holiday discounts.
Salary sacrifice schemes
Partial exchange of salary to receive non-cash benefits, such as household electrical items, garden furniture or even a car!
Discounted national rail travel
75% discount for travel on all other train providers across the country, and Europe after 1 year of service.
Access to GP Anytime
Speak face-to-face with a qualified GP on the go, with no time cap to appointments.
Generous holiday allowance
Plenty of time to rest and rewind.
Wedding celebrations
Extra day leave if you get married on a working day
Family rail travel
Partners and dependents are also entitled to rail travel passes.
Final salary pension scheme
Pension payments are calculated in relation to length of service and salary at the time of retirement.
Employee Achievement and Long Service award evenings
Celebrating our people is at the heart of our values.
Involvement in large city events
All areas of the business work together in frontline roles when big events take place – being a part of the party, whilst ensuring safe travel for all!
Current Opportunities
Don't worry if you don't see any roles you want to apply for now. Register your interest to allow us to contact you when a suitable role meeting your criteria comes along.
Transport UK is a dynamic private sector transport operator serving millions of rail and bus passengers every day across the UK.
It operates Greater Anglia, West Midlands Railway, East Midlands Railway, and Merseyrail, as well as 9% of London’s bus routes.
It operates Greater Anglia, West Midlands Railway, East Midlands Railway, and Merseyrail, as well as 9% of London’s bus routes.
Keep up to date with all things happening on the Merseyrail network