Carleen Oates
Head of Trains
What I do at Merseyrail
Hold overall responsibility for the management of all members of Traincrew within Merseyrail. To lead and direct the effective delivery of a safe, reliable, customer focused train service including compliance with operational safety standards and attainment of defined service delivery targets.
Who am I?
Extensive knowledge and experience of over 20 years in the railway industry with a focus mainly in operations and safety.